2,306 long pending pension grievances redressed during Special Campaign 3
The Department of Pension and Pensioners' Welfare conducted Special Campaign 3 from 7 July to 31 August 2026 to resolve long-pending pension grievances. The campaign successfully redressed 2,306 cases out of 3,193 taken up, achieving a 72% redressal rate through coordinated efforts of 40 ministries and departments. Major successes included releasing substantial pension and family pension arrears to Defence pensioners and their dependents.
Why It Matters
Relevant for UPSC and state-PSC candidates studying government administrative reforms, grievance redressal mechanisms, and pension policy implementation in India.
In Simple Words
The Department of Pension and Pensioners' Welfare ran a three-month special campaign to clear old, unresolved pension complaints. Working with 40 government ministries and departments, they identified over 3,000 pending cases—some from online portals, others submitted directly. Through coordinated effort and regular follow-ups, they successfully resolved 2,306 cases, or 72% of the total.
Many resolved cases involved Defence pensioners and their families receiving long-overdue pension arrears, sometimes dating back decades. For example, one widow received Rs. 37.40 lakh in family pension arrears from 1996, and another pensioner received Rs. 25.99 lakh covering nearly 20 years of missed payments. The campaign also showed that rural pensioners benefited significantly, helping bridge the digital divide as more complaints came through online portals.
Key Points
- Special Campaign 3 ran from 7 July 2026 to 31 August 2026
- 2,306 pension grievances resolved out of 3,193 cases taken up (72% redressal rate)
- 40 ministries and departments coordinated for case redressal
- 1,062 target cases identified during preparatory phase by ministries and departments
- 2,131 grievance cases pending on CPENGRAMS portal for over one month were included
- Most resolved cases pertained to pensioners and family pensioners in rural areas
- Campaign included preparatory phase and execution phase with two mid-campaign review meetings
- Largest single arrear released was Rs. 37.40 lakh to a Defence pensioner's spouse
Exam Angle
A. 2,306 grievances were redressed out of 3,193 cases taken up, achieving a 72% redressal rate.
Source: Press Information Bureau