DARPG releases the 52nd Monthly Report on Centralized Public Grievance Redress and Monitoring System (CPGRAMS) for Central Ministries/ Departments performance for the month of August, 2026
The Department of Administrative Reforms and Public Grievances released the 52nd CPGRAMS monthly report for August 2026, detailing public grievance redressal and disposal metrics for Central Ministries and Departments. During the month, 2,42,391 grievances were redressed, with an average disposal time of 13 days for 2026. The report also highlights user registrations, Common Service Centre contributions, and top-performing departments in the Grievance Redressal Assessment Index.
Why It Matters
This report is relevant for competitive exam candidates studying Indian governance, public administration, and administrative reforms under government schemes and national governance topics.
In Simple Words
The Department of Administrative Reforms and Public Grievances published its 52nd CPGRAMS report for August 2026. Central ministries successfully redressed 2,42,391 public grievances during this period, maintaining an average disposal time of 13 days.
The report notes 1,38,801 new user registrations on the CPGRAMS portal in August 2026. It also details grievance submissions through Common Service Centres and highlights top-performing ministries in the Grievance Redressal Assessment Index.
Key Points
- DARPG released the 52nd CPGRAMS monthly report for August, 2026.
- Central Ministries and Departments redressed 2,42,391 grievances in August, 2026.
- The average grievance disposal time for 2026 is 13 days.
- A total of 1,38,801 new users registered on CPGRAMS in August, 2026.
- 8,999 grievances were registered through Common Service Centres in August, 2026.
- Central Secretariat monthly disposal crossed 1 lakh cases for the 50th consecutive month.
- Top performers in GRAI Group A include Department of Posts, Department of Telecommunications, and Department of Financial Services (Insurance Division).
- Top performers in GRAI Group B include Ministry of Steel, Ministry of Shipping, and Ministry of Development of North Eastern Region.
Exam Angle
A. 2,42,391 grievances
Source: Press Information Bureau